Business Support

laptop in server room

For Business customers, Praetas is your as needed, off-site IT Department.  We are available during business hours for on-site and remote support, and are on call for emergencies before or after the workday, and on weekends.  We do not require costly maintenance agreements like most other managed service providers, which often just provide a false sense of security to the customer – we are there when you need us, and not costing you anything when we’re not.

We build and support Windows Server environments, peer-to-peer workgroups, sharing between PCs and Macs, remote access to your workstation and office data, multi-monitor setups, system upgrades and much more!

We provide the IT support your business needs, when you can’t justify having an in-house, salaried IT staff, and are a perfect option for small to mid-size commercial offices throughout Palm Beach County and Southeast Florida.

We also offer our Techs on Retainer Pre-Paid Labor Program which consists of auto-replenishing 10-Hour and 20-Hour blocks of labor.  Ask more about this program when you call our office for more information.

If your business needs a reliable and knowledgeable IT company that will answer your calls and promptly respond to emails, shows up on time and is generally a pleasure to work with, call us today!

Did we mention we offer a FREE 1-Hour On-Site Business Analysis with one of our top techs?  Learn more HERE or you can reach our office at 561-223-2177 to schedule your appointment today!

Boots on the Ground / Smart Hands Support

Praetas performs what is called “boots on the ground” or “smart hands” support for a variety of regional, national and global companies which have their own in-house IT departments, but which can’t justify sending their IT staff to every local operation for support.  These services can include hardware troubleshooting, connection of new computers or networking equipment, or just having “technical” eyes and ears on-site to assess certain situations and problems and report them back to the main IT provider.

South Florida is a retreat for the world’s elite, and we often perform support for individuals, family offices and business executives as an extension of their primary IT support, to enable them to stay connected to their operations while enjoying our beautiful weather.

We have also helped with a variety of local and national retail and restaurant build-outs, providing assistance with technical connections, point-of-sale setup, audio / video connections and more.  In these situations there is often an on-site, company-appointed tech leading the project, and we simply follow their direction, providing extra pairs of “smart hands” and access to locally-available parts, to assist through completion of the work.

If you manage an IT department or are tasked with locating capable, local IT support for a South Florida business operation, asset, or individual, please call our office at 561-223-2177 to find out more information on how we can help.